The Art of High-Impact Communication & Interpersonal Connection

Training Module: Converse to Connect

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Program Overview

"IQ gets you hired, but EQ gets you promoted."

According to leadership expert Warren Bennis, Emotional Intelligence (EQ) accounts for 85% to 95% of success at work.

Converse to Connect is designed to bridge the gap between technical expertise and interpersonal influence. This program helps participants uncover their behavioral strengths, shift their mindset toward opportunities, and master the art of engaging with people in every professional situation.

Key Learning Objectives

Upon completing this course, participants will be able to:

  • Become an Engaging Conversationalist: Master the flow of professional dialogue.
  • Instant Connection: Build rapport easily and instantly with stakeholders and colleagues.
  • Increase Visibility: Boost your professional popularity and visibility within the organization.
  • Influence & Efficiency: Get things done effectively by mastering the art of persuasion.
  • Unshakeable Confidence: Overcome nervousness when presenting or speaking in front of others.

The C2C Communication Accelerator Framework

Our proprietary roadmap ensures that communication isn't just a "soft skill"—it’s a structured, measurable process.

Course Modules

Connect with People Instantly

  • H.O.N. Framework: Understanding that everyone has different needs.
  • The Language of Appreciation: How to connect through validation.
  • D.O.P.E. Communication Styles: Knowing your "Why" and your personal style.
  • The 6-Step Connection Checklist: How to know you’ve made a successful impact.

The Art of Conversation

  • The 3T : 3W Formula: How to start relevant conversations anywhere.
  • Reading Between the Lines: Mastery of non-verbal cues and subtext.
  • The 4-Step Formula: Never "forget what to say next" again.

Getting Agreement with Questions

  • The L.A.R.A.S. Method: A strategic approach to answering questions and handling objections.
  • Strategic Questioning: Promoting agreement through the art of asking.
  • Common Pitfalls: Identifying and avoiding mistakes that shut down dialogue.

Training Details

  • Who is it for: Executives, Managers, and Aspiring Leaders.
  • Duration: 16 Hours (Customizable 2-Day Workshop).
  • Methodology: Interactive learning, two-way communication practice, and hands-on coaching.
  • Capacity: Maximum 20 Pax (to ensure high-touch coaching quality).
  • Language: Available in English, Mandarin, and Malay.

HRD Corp Claimable

This program is fully claimable under the HRD Corp scheme. We handle the documentation to make your training investment seamless.

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